Find answers, get help with your orders and appointments, manage your account, or contact our support team.
Choose a category to quickly find the information you're looking for.
Track orders, returns, product issues, and delivery information.
Explore helpBooking, cancellations, rescheduling, and appointment questions.
Explore helpLearn about payments, refunds, failed transactions, and charges.
Explore helpManage your account, password, profile, and security settings.
Explore helpGet assistance with your salon, store, products, and services.
Explore helpFind answers to common questions about Beauty Studio.
Explore helpAnswers to some of the questions our customers ask most frequently.
Learn how to find a salon, select a service, choose a time, and confirm your appointment.
Find out where your order is and how to view your latest delivery information.
Learn about refund eligibility, cancellations, and processing times.
Follow the steps to securely reset your Beauty Studio account password.
Can't find what you're looking for? Our support team is ready to help with your questions and concerns.
Quick answers to common Beauty Studio questions.
You can manage your appointment through your Beauty Studio account. Open your appointment details and select the available cancellation option. Applicable cancellation policies or penalties may apply depending on the appointment.
Once a refund has been approved and processed, the time required for the amount to appear in your account may depend on your payment method, bank, card issuer, or payment provider.
Appointment changes depend on availability and the applicable salon or service policy. Check your appointment details to see whether rescheduling is available.
Sign in to your Beauty Studio account and open your account settings. From there, you can update the profile information available to you.
Contact our support team with your order details and a description of the issue. If applicable, include photographs or other relevant information so that we can review the matter.
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